Accommodation Manager

Job Summary

To lead the administration of the Human Resources function ensuring its overall efficiency and effectiveness within the property.

Job Responsibilities 1

Manage all aspects of the Employee housing to maintain appropriate living standards

Ensure all  maintenance and cleaning companies to rectify maintenance and hygiene issues in a timely manner

Report on weekly room inspections to ensure the maintenance of cleaning standards and abiding to the accommodation rules and regulations

Ensure all records are up to date and that accommodation contract documentation is reviewed to ensure leases are renewed before expiry

Handle emergency situations promptly to ensure the well being of the Employees in the accommodation

Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment

Comply with the hotel environmental, health and safety policies and procedures

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

• Excellent administrative and organisational skillsA keen eye for detail and a methodical and diligent approach to ensure quality and accurate results to any given taskA great customer service orientationComputer literate including use of Microsoft Office, in particular ExcelAble to adapt quickly to changeEffective communicatorEnthusiasmProfessional appearance

• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

8 years of experience in accommodation supervision/management and/or housekeeping gained from hotels or hospitals.

Competencies

Education