Assistant General Manager

Job Summary

To provide support to the General Manager to lead the business and manage team members to ensure a smooth and efficient running of the operations.  To maintain and improve company profitability. To support, supervise, manage and administrate overall restaurant operations, proactively seeking business improvement in order to achieve the business's performance goal.

Job Responsibilities 1

To ensure all teams act and perform according to LPM standards (SOPs).

To oversee the mise-en-place and daily operations, ensuring a consistent level of quality and quantity, according to health, hygiene, safety regulation.

To manage and control stocks levels and quality according to LPM standards (F&B, equipment, uniforms,...).

To be present in operations during service hours to support the teams.

Headcounts to fit the business requirements.

To respond quickly and positively to changes within your job role, showing flexibility.

To carry out the duty managers shift.

Job Responsibilities 2

To approve stocks levels.

To always ensure to keep SOPs and recipes up to date.

To always ensure that all legal requirements are met and properly communicated to the different team members.

To attend and lead bi-weekly management meetings always prepared and bringing ideas and solutions.

To attend daily management morning briefing sharing relevant information.

To produce weekly reports to head office.

General company updates to be communicated to all operational team members.

Convey important issues/matters to upper management.

To communicate accurate information in a transparent, efficient and proactive manner through communication tools (emails, calls, instant messaging) in a timely manner.

Additional Responsibilities 3

To define a marketing strategy according to LPM brand guidelines in order to achieve business's objectives.

Use validated marketing tools to improve the business's performance.

Evaluate marketing initiatives' performance according to sales/covers progress and take corrective actions accordingly.

To proactively identify new market trends and implement them according to LPM standards and values.

General Manager, Assistant General Manager and Head Chef, should be working hand in hand in order to achieve pre-establish business objectives and deadlines.

Job Knowledge & Skills

Essential

Management skills

Training & coaching skills,

Good customer relation skills

People and management skills

Business English communication skills

Business related system skills

Desirable:

Great leadership skills

Customer relations skills

Foreign language skills in the market

Job Experience

Essential

2 – 3 years of senior role experience in hospitality

Desirable

3 – 5 years of assistant General Manager/ Manager role in high end restaurants / hospitality within the market

Competencies

Education