Branch Manager
QA
Job Summary
The Branch Manager oversees and manages the assigned branch resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues.
Job Responsibilities 1
Develop and implement sales plans
Conduct regular sales and operations meetings
Brief employees on current sales goals, promotions, and other relevant information
Organize marketing activities and events for the branch
Increase brand awareness for the Company within the community
Interact with customers on a regular basis to ensure satisfaction and gain useful feedback
Resolve customer problems as needed
Comply with all applicable laws and regulations
Assess market conditions and identifying opportunities
Draft forecasts and business plans
Manage budgets, allocate branch funds, and define financial objectives
Coordinate with other branches to share knowledge, plan promotional activities, or achieve goals
Adhere to high ethical and professional standards
Job Responsibilities 2
Additional Responsibilities 3
Job Knowledge & Skills
Comprehensive understanding of all aspects of venue operations, including staffing, scheduling, and budget management.
Strong leadership and managerial skills to effectively lead and motivate staff, delegate tasks, and maintain a positive work environment.
Excellent interpersonal skills to interact with patrons, address concerns, and ensure exceptional guest experiences.
Proficiency in budgeting, financial planning, and revenue management to optimize profitability and financial performance.
Skill in coordinating events, performances, and activities to attract guests and enhance the venue's entertainment offerings.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus
Competencies
Education