Business Support Director
Job Summary
The Business Support Director is responsible in ensuring the smooth functioning of various business operations and providing support to key functions within the organization. This includes the overseeing and managing of the support functions that are essential for the efficient and effective operation of the organization. This includes providing strategic leadership and direction to various support teams, ensuring compliance with industry regulations, and contributing to the overall success and growth of the business.
Job Responsibilities 1
Develop and implement strategic plans for the business support functions, aligning them with the overall organizational goals and objectives.
Oversee budgeting, financial planning, and cost management for support functions, ensuring efficient allocation of resources.
Ensure that the organization complies with industry-specific regulations, permits, and licensing requirements. Stay updated on changes in regulations that may impact the infrastructure industry.
Identify and manage risks associated with business support functions and implement risk mitigation strategies.
Develop and monitor key performance indicators (KPIs) to assess the performance and effectiveness of business support functions.
Provide support to all relevant projects by coordinating with project managers and teams to ensure they have the necessary resources, support, and administrative services.
Maintain effective communication with internal and external stakeholders, including senior management, government agencies, and regulatory bodies.
Identify opportunities for process improvements, cost savings, and operational efficiencies within business support functions.
Develop and implement emergency response plans and procedures to address unforeseen events or crises.
Job Responsibilities 2
Additional Responsibilities 3
Job Knowledge & Skills
In-depth knowledge of business strategy development and implementation processes.
Strong leadership and strategic planning skills to guide the organization's business support initiatives.
Excellent analytical abilities to assess market trends, competitor strategies, and business performance metrics.
Effective communication and collaboration skills to align business support activities with overall strategic objectives.
Proficiency in project management and resource allocation to execute strategic initiatives and drive organizational growth.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus
Competencies
Education