Change Manager

Job Summary

The Change Manager is responsible for developing, implementing, and assuring consistent adherence to the company’s Change Management Procedure across all projects. The role ensures that change-related processes, documentation, and governance frameworks are applied effectively to protect the commercial and operational interests of both the company and its projects. The Change Manager drives the systematic identification, assessment, and management of change events, enabling project teams to evaluate impacts accurately, maintain compliance with contractual requirements, and support informed decision-making at project and corporate levels.

Job Responsibilities 1

Assess, develop, and continuously improve the company’s Change Management procedures, workflows, templates, and supporting documentation

Implement standardised Change Management workflows across all projects and ensure teams consistently follow the approved processes

Guide and support project teams in documenting, tracking, and managing discrete change events in line with contractual and commercial requirements

Analyse and evaluate the impact of change events, providing commercial recommendations to relevant project stakeholders

Coordinate cross-functional assessments to ensure timely preparation and submission of variation orders, claims, and related documentation

Develop and maintain project-level reporting on change events, trends, approvals, and commercial implications to support decision-making

Consolidate and implement company-level reporting frameworks, ensuring consistent visibility of change performance across the organization

Establish, monitor, and optimise KPIs related to the overall change management process at project and corporate levels

Identify and propose transversal improvement actions to enhance business practices, reduce recurring change drivers, and strengthen governance

Provide change management training and guidance to project teams and functional departments to improve capability and compliance

Collaborate with Digital/IT and PMO to integrate, automate, and enhance Change Management processes within PMIS/ERP systems and dashboards

Ensure alignment between project-level change activities and organisational objectives, supporting senior management with periodic insights and recommendations

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

Strong analytical and problem-solving skills

Knowledge of change management and project management approaches

Ability to work under pressure and make decisions quickly.

Strong communication and presentation skills.

Knowledge of ERP systems, particularly SAP functional skills

Knowledge of design, construction, contract management on construction projects

Job Experience

Minimum 15 years working experience, 10 years in a relevant supervisory position, 2 years GCC experience is a plus 

Competencies

Education