IT Team Leader

Job Summary

The IT Team Leader is responsible to oversee and coordinate the activities of a team of IT professionals to ensure the effective delivery of IT services and support. They are responsible for assigning tasks, setting priorities, and managing the workload of team members to meet organizational objectives and deadlines. Additionally, they provide technical guidance, mentorship, and coaching to team members to develop their skills and expertise. The IT Team Leader also collaborates with other departments and stakeholders to understand their IT needs and requirements and ensure alignment with IT strategies and priorities.

Job Responsibilities 1

Provide leadership and direction to the IT team, setting clear goals, objectives, and performance expectations.

Allocate resources and manage workload distribution among team members to ensure timely completion of tasks and projects.

Mentor and coach team members, providing guidance on technical issues, best practices, and professional development opportunities.

Foster a collaborative and positive work environment within the team, promoting teamwork, communication, and knowledge sharing.

Monitor team performance and productivity, identifying areas for improvement and implementing measures to enhance efficiency and effectiveness.

Collaborate with other IT leaders and stakeholders to align IT initiatives with business goals and objectives.

Develop and implement IT policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.

Stay updated on emerging technologies and trends in the IT field, assessing their potential impact on the organization and recommending adoption where appropriate.

Serve as a point of escalation for complex technical issues and conflicts within the team, facilitating resolution and maintaining morale.

Prepare and present regular reports on team performance, project status, and key metrics to senior management and stakeholders.

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

Proficiency in IT systems and technologies, including networking, software applications, and infrastructure components.

Strong leadership and team management skills to effectively lead and motivate a team of IT professionals.

Excellent communication and interpersonal skills to collaborate with team members, stakeholders, and senior management.

Problem-solving and decision-making abilities to address technical challenges and make strategic IT decisions.

Knowledge of IT best practices, industry standards, and emerging trends to drive innovation and efficiency in IT operations.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Education