Learning and Development Specialist

Job Summary

The Learning and Development Specialist is responsible to support the development of Group LandD frameworks to enhance the business capabilities and employees’ development, at all levels. To develop and evaluate learning solutions (digital and non-digital) and programs that meet business needs. To ensure that the knowledge, skills, capabilities, and performance of each CoE meets current and future organizational and individual goals.

Job Responsibilities 1

Conduct skill gap analysis, in partnership with the business units to improve individual and macro level performance.

Design, create and recommend learning paths /training plans and solutions for the PIH Academy, in line with the 70:20:10 Learning Model.

Design and develop presentations, survey forms, interactive activities, campaigns, and other learning material to support the LandD activities and data gathering; integrate the same in the LMS.

Lead the TTT program to create internal SMEs in the PIH Academy.

Support the marketing and communication strategies for the department in coordination with the Group Marketing department.

Deliver training programs as required by the business to support continuous development across all levels.

Maintain course library in line with the approved competency framework and align courses to the same.

Drive engagement by conducting targeted campaigns, webinars, seminars, and competitions to in learning activities by running targeted marketing campaigns, webinars, seminars, and competitions, in liaison with the respective stakeholders.

Drive adoption of new Learning platforms.

Support with Career Development, Succession Planning, and similar initiatives for people development.

Evaluate and onboard external training vendors’ as per the L and D policies.

Implement the Kirkpatrick Model for measuring training effectiveness.

Conduct induction and other relevant New Hire programs.

Prepare timely and accurate reports through data analytics and dashboarding.

Organize project documentation and maintain course library in SAP LMS.

Recommend, evaluate and integrate new learning solutions with SAP LMS.

Conduct events related to the PIH Academy, such as graduation, roadshows, presentations, etc. to increase learner engagement.

Stay abreast on leadership and learning theories, systems, best practices, trends, and the Future of Work.

Perform other related duties, as required, in discussion with the line manager.

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

Solid understanding of adult learning principles and instructional design methodologies to create effective training programs.

Strong communication and presentation skills are essential for delivering training sessions and facilitating learning experiences for employees.

Proficiency in learning management systems (LMS) and e-learning tools enables efficient management and delivery of training content.

Knowledge of performance management processes and employee development strategies enhances the ability to align training initiatives with organizational goals.

Experience in conducting needs assessments, designing learning materials, and evaluating training effectiveness allows for the development of targeted and impactful learning solutions.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Education