Leasing Officer
Job Summary
The Leasing Officer has the underlying responsibility to ensure accurate and timely processing of all data related to applicants, residents of both the leased housing programs as well as public housing. The roles looks into the waitlist management, scheduling, eligibility, lease-up, among other leasing-related functions
Job Responsibilities 1
Verify information presented for eligibility, recertification and rent computation.
Accurately determine residents rents in accordance with current guidelines.
Prepare leases, contracts, and other documents as needed.
Process and implement rent increases by determining rent reasonableness and putting necessary adjustments into the computer.
Conduct annual and interim recertifications accurately and on a timely basis in the leased housing programs and as required.
Track inspections, initial certifications, annual certifications and interim certifications as relevant to the tenants and leasing requirements.
Conduct inspection and track vacant public housing units as well as the maintenance of eligible/certified housing applicants.
Enter applicant, participant, tenant or unit information into the computer as necessary.
Prepare and maintain paper files for various programs with various requirements and maintain a
working knowledge of program regulations and policies and procedures to efficiently and accurately carry out
position responsibilities.
Adhere to regulatory requirements as well as Administrative Plan and Admissions and Continued Occupancy policies.
Maintain specific knowledge of the various programs administered within the Department and be able to communicate this information clearly, consistently and articulately either in person or by phone.
Attend weekly departmental meetings to discuss schedules, workloads, quality control
issues, revised policies and procedures.
Participate as an active member of the Emergency Review Committee, performing initial intake, presentation of cases and recommendation write-ups.
Responsible for the initial determination of eligibility in the leased housing programs and/or public housing programs and be able to clearly and articulately discuss or write a memo pertaining to said determination.
Job Responsibilities 2
Additional Responsibilities 3
Job Knowledge & Skills
Ability to negotiate lease terms and rental agreements to achieve favorable outcomes.
Understanding of local real estate market trends, rental rates, and competitor offerings.
Ability to adapt to changing market conditions and tenant preferences.
Familiarity with property management software and online leasing platforms.
Tracking and reporting on leasing activities, occupancy rates, and market trends.
Building positive relationships with property owners, landlords, and tenants.
Collaborating with property management, maintenance, and customer service teams.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
Competencies
Education