Senior Insurance Officer

Job Summary

The Senior Insurance Officer is responsible to oversee various aspects of insurance operations within an organization, ensuring efficient and effective management of insurance policies and client accounts. This role involves managing a team of insurance professionals, analyzing insurance risks, negotiating policy terms, and overseeing claims processing. Additionally, Senior Insurance Officers are responsible for developing and maintaining client relationships, providing expert advice on insurance products, and ensuring compliance with regulatory requirements. They play a critical role in driving business growth, client retention, and profitability within the organization's insurance portfolio.

Job Responsibilities 1

Supervise and mentor a team of insurance professionals, providing guidance and support in policy administration, client management, and claims processing.

Analyze insurance risks and assess client needs to recommend appropriate coverage options, policy terms, and pricing structures.

Negotiate insurance terms, premiums, and coverage limits with insurers to secure competitive pricing and comprehensive coverage for clients.

Develop and maintain relationships with clients, addressing their insurance inquiries, concerns, and needs promptly and professionally.

Oversee the processing of insurance applications, policy endorsements, renewals, and cancellations, ensuring accuracy and compliance with regulatory requirements.

Monitor insurance market trends, industry developments, and regulatory changes to stay informed and advise clients on risk management strategies and coverage enhancements.

Coordinate claims handling processes, including investigation, documentation, and settlement negotiations, to ensure timely and fair resolution of claims for clients.

Prepare and present insurance proposals, reports, and presentations to clients, highlighting coverage options, terms, and pricing structures.

Collaborate with internal stakeholders, including underwriting, sales, and compliance teams, to streamline operations, optimize service delivery, and achieve business objectives.

Maintain accurate client records, documentation, and compliance with insurance regulations, Company policies, and industry standards.

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

Knowledge of local insurance markets

Knowledge in property insurance, casualty insurance and construction related insurance arrangement with exposure in technical claims and interpretation of legal liability

Specific experience in insurance claim

Understanding of the geopolitical developments within the region an advantage

Solid foundation knowledge of insurance claims processing, insurance procurement, and local markets

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Education