Senior Technical Service Officer

Date:  31 Aug 2025
Company:  Asset Property Management

Job Summary

    The Senior Technical Service Officer in property management involves ensuring the competent delivery of a responsive repairs service and planned maintenance programs to maintain properties effectively. This role focuses on overseeing technical operations, managing maintenance programs, and ensuring the efficient functioning of properties through day-to-day activities. The Senior Technical Service Officer plays a key role in maintaining the physical structure, systems, and equipment of properties to meet the needs of tenants and property owners .

Job Responsibilities 1

    Supervise the maintenance and management of properties, including coordinating with site teams and sub-contractors

    Manage the fault reporting system with tenants, ensuring timely resolution of reported issues

    Ensure the competent delivery of a responsive repairs service to address property maintenance needs promptly.

    Manage planned and cyclical maintenance programs to maintain properties effectively •

    Handle day-to-day technical operations within the property management environment

    Oversee sub-office staff administration and supervising day-to-day operations, maintenance, and works of the building or building services.

    Provide professional technical support for routine and emergency situations, offering technical advice, recommendations, and budgetary forecasts.

    Ensure properties are compliant with regulations and standards related to maintenance and technical operations.

    Collect and store data on properties, repairs, maintenance costs, security information, rental income, insurance costs, and leases for accurate record-keeping

    Implement preventive maintenance tasks such as cleaning, inspections, repairs, and pest control to maintain property condition and prevent issues

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

Advanced technical expertise in building systems such as HVAC, plumbing, and electrical.

Leadership skills to manage technical service teams and coordinate maintenance activities.

Knowledge of property management regulations and compliance requirements.

Strong problem-solving abilities to diagnose and resolve complex technical issues.

Effective communication skills for interacting with tenants, contractors, and property owners.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Creates Strategy - Developing
Equipment Maintenance L2
Leadership
Maintenance Planning & Scheduling L2
Quality
Regulatory Compliance L2
Resilience
Safety Procedures and Compliance L2
Stationary Equipment operation management L2

Education

Bachelor's Degree in any related field