Talent Management Officer

Job Summary

The Talent Management Officer is responsible to coordinate and communicate with participants, vendors, business and assist with scheduling, tracking certificates and attendance of the employees ensuring effective administration and upkeep of training data and plans. The role assists and coordinates the learning and development operations that support the completion of yearly plans and targets. The role assists with sourcing, attracting and selecting top talent in the market as well as responsible for the onboarding process SAP to end-to-end management. In addition, the officer is responsible for culture and engagement activities within the organization.

Job Responsibilities 1

Act as a supporter and coordinator source for all Talent Management activities which consist of Talent Acquisition, Learning and Development, and Talent Development.

Manage all onboarding processes on the SAP system end to end to ensure a sustainable data recording.

Support induction processes of employees to onboard newcomers smoothly.

Follow the trends on engagement and culture scope all around the world and comes up with new ideas to adopt the Company.

Design decks, contents, visuals, and communication materials for all TM activities.

Support in creating a standard process for Vendor management, TNA, and LMS administration and communicate to all operations teams across the business to ensure alignment with standard processes.

Coordinate with participants and internal teams to ensure SLA is met including scheduling, tracking certificates, recording attendance, and closing training requests.

Coordinate the induction process aligned to onboarding protocol.

Perform the LMS administrative tasks to ensure consistency and validity.

Produce weekly reports on training operations that help the management make informed decisions. Consult with operations teams to ensure standard processes.

Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies, and standards.

Liaise with internal departments to determine recruitment needs. Conduct sourcing activities to fill open positions.

Design and manage recruitment and selection processes (resume screening, screening calls, interviews, etc.)

Compile interview questions and conduct in-person or video call interviews with shortlisted candidates.

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

Understanding of HR principles, practices, and regulations related to talent acquisition, development, and retention, including knowledge of employment laws, recruitment strategies, and performance management processes.

Skill in assessing the skills, competencies, and potential of employees through various assessment methods such as performance evaluations, competency assessments, and talent reviews to identify talent gaps and development opportunities.

Ability to develop and implement employee engagement initiatives, including recognition programs, career development opportunities, and feedback mechanisms to enhance employee satisfaction, motivation, and retention.

Knowledge of succession planning principles and practices to identify high-potential employees, develop succession plans, and facilitate talent pipelines to ensure the organization has a robust talent pool for key roles.

Proficiency in data analysis and reporting to track talent management metrics, analyze trends, and identify insights to inform talent management strategies and decision-making processes.

ERP knowledge preferably SAP functional skills is a requirement to be successful in this role.

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Education